Project and Account Managers

This is an excellent opportunity for an experienced web designer or developer with project management  skills looking to develop their commercial experience with a fast growing organisation. 

Your main responsibility will be to manage the delivery of customer projects, working closely with our sales, production and customer support team.   You will also manage existing accounts , supporting the Sales and Marketing team throughout the sales cycle.

Duties will include:

• Manage projects and take ownership of ensuring projects are delivered to exceed customer expectation.
• Advising our customers on how to get optimum results from their web projects.
• Managing customer communication and ensuring customer satisfaction.
• Managing existing customer accounts & relationships.
• Developing existing customer accounts.
• Regularly review customer’s current provision and propose service upgrades.
• Propose and cost outline solutions to technical issues customers face
• Occasionally support the Marketing team and Sales team with lead generating activities.
• Attending exhibitions.

Experience Required:

• Track record of successfully delivering technical projects within a new media agency or similar organisation.
• Project management experience with an understanding of Prince 2 preferable.
• You will be very organised and capable of managing multiple projects at the same time.
• Account management or business development experience.
• A very good understanding of web technology including SEO, accessibility standards, CMS and emerging technology.
• Aware of development languages such as HTML, XHTML and development frameworks such as .NET.
• Excellent written communication skills for creating project documentations such as customer requirement specifications and quality assurance documentation.
• Ability to build and maintain relationships.
• Strong interpersonal skills.
• Experience of CMS projects
• Health care experience preferable

Location:

The role is based in our  Oxfordshire Offices

Join the team:

You will be joining a strong team of committed professionals and will become part of an exciting, innovative and rapidly growing company.

Sitekit is renowned for rewarding and retaining staff,  opportunities are always available for  career development.

How to apply:

If you are interested in joining our team simply email your CV including a covering statement stating why you are the right person for the vacancy and what you believe you can contribute to careers@sitekit.net

"Regardless of experience or qualification, if you believe your talent can help us achieve our ambitions - then we would like to hear from you."

We receive many applications and regret we cannot undertake to provide an individual reponse to all of them. We do undertake to inform you within 10 days if we wish to take your application further.

No agencies please.

About Sitekit

We are passionate about providing our customers and partners with powerful and user friendly solutions that transform web sites into powerful business tools.

For more than a decade, Sitekit has been at the forefront of Content Management in the UK. We are dedicated to removing the technical barriers to help enable ordinary business users to manage their own best practice websites.

At the heart of our success story is an unrelenting belief that Sitekit CMS should always be easy to use and bring real benefits to both customers and website users. Sitekit powers many major brands on-line; from large public sector organisations to pan European companies.

Sitekit are now the market leading CMS provider in health care sector and are looking to further develop our market specialisation.