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Interpreting and utilising visitor feedback

Collecting feedback

The Sitekit CMS feedback application programming interface (API) is an interoperability tool which provides a link between posting information via a form and displaying the results of derived XML from that form.

Sitekitcms feedback
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It is designed to allow a website integrator to implement custom code which gives a ‘response’ based on a form ‘request’. Specifically, it is a special page which provides a clean response in a standard format based on any request which uses a standard method.

Because it is a general purpose tool, and based around popular open standards, it can be used for a wide range applications. It allows a third party to set up server-side processing of ‘requests’ via XSLT without the need for custom ASP or ASPX pages.

 

Typical Uses

The feedback API can be used in many different situations, including the following:

  • User submission analysis and feedback - An integrator could create an online quiz which provides running scores and ‘successful results’ analysis when the user hits their ‘submit’ button.
  • Calculator - An integrator could create a budget calculator form which adds, subtracts or multiples input from the user and calculates a result.
  • Profiling - A third party could hand over information from their system directly into Sitekit CMS for temporary display or further processes. For example a user could build a ‘profile’ in one system and use Sitekit to preview their profile via a ‘preview’ button.
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