Image : Picture of man on phone together with quote - At Sitekit we never underestimate the importance of the personal touch.

The Sitekit Service Promise

Our service promise is clear and comprehensive; with calculable penalties should we fail to perform.

Traditional management expertise coupled with the very latest in internet technologies. Continual investment in our people, network infrastructure and our product development, enable us to achieve service levels unsurpassed in our sector.

If you manage a mission critical website, where bespoke assurances are required to help you limit operational risk, then give us a call and we will design a service level agreement specifically for you.

  • Availability - ensuring your available 24x7.
  • 365 Support - engineers and technicians available around the clock.
  • Security - Your data is always safe - we backup in case of disaster.
  • Help & Training - If you need assistance - we are just a phone call away.
  • Managed Account - designated account manager - your representative.

Sitekit makes it easy for our non-technical staff to build-in usability and search engine optimisation to every page they create - whether it's a simple page of editorial, a rolling news module or registration form. The system is simple and intuitive to use and Sitekit offer great support.. - Ken Porter, Highlands and Islands Enterprise

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