NIHR Case Study


case study

future-proof, fully responsive website exceeds expectations

Professional website delivered within six weeks

> Modern website design centred around the site visitor and their user journey

Fully responsive while adhering to highest accessibility standards


The Client


The National Institute for Health Research (NIHR) is a national organisation tasked with improving the health and wealth of the nation through research. Funded by the Department of Health, the NIHR offers one of the most integrated clinical research systems in the world.

The NIHR is driving benefits for patients, the public, NHS and economy. Thanks to the work done in the NIHR, scientific discoveries can rapidly be developed into tangible solutions and deployed to NHS Trusts and their patients. 

The Challenge

The original website of the NIHR was developed in 2006 to meet the needs and expectations of the NIHR stakeholder community. Since then, the needs of the stakeholders had changed, and the website’s design, structure and functionality had become dated. Most people who visited the website were using it to navigate to other NIHR family websites.

Since many different stakeholders with different goals visited the NIHR website, it was important that each of them would find it easy to find the right information. The new site also had to reinforce the NIHR branding and offer a logical content structure.

The Solution

Working with the NIHR, Sitekit designed and developed a website that catered to different stakeholders and consistently reinforced the NIHR brand identity.

In line with NHS regulations, the new fully responsive website adhered to the highest web accessibility standards, working across a range of desktop and mobile devices, whilst still being visually attractive. NIHR was extremely pleased with the ease of use of Sitekit CMS and its ‘Posts’ system, and praised how easy it was to amend pages and change site elements. Sitekit trained the NIHR team to use Sitekit CMS to its fullest advantage, offering extensive support and demonstrations to the NIHR as required, and was on hand with support whenever needed.

The Benefits


The new NIHR website looks fantastic and offers access to a wealth of information around health research taking place in England. News, events, research outputs and funding opportunities all have a place on the new website, which is fully responsive and therefore accessible on any device. 

Despite the large amount of information, navigation is easy and intuitive, making it easy for stakeholders to find the information they were looking for. The NIHR now has a website that truly contributes to their vision to improve the health and wealth of the nation through research, for years to come. 

It has been a pleasure working with the Sitekit team who were always helpful. The system could not be easier to use and amend, and it is visually extremely appealing. I would certainly recommend Sitekit to any other business looking to redevelop their site.

Sally Beck, R&D Information and Engagement Manager, Department of Health

more information

If you'd like to learn more about this project, please don't hesitate to get in touch.